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Booking FAQ'S
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Terms and Conditions of Booking.1. Your Holiday Booking.1.1Confirmation of Booking The villa is offered for holiday rental subject to confirmation by (the Owners to the renter (the Guest)To reserve the villa the Guest should complete and sign the Booking Form and return it together with payment of the initial non-returnable Deposit. On receipt of Booking Form and Deposit, the Owners will send confirmation. This is the formal acceptance of the Booking 1.2 Number Of Guests. No more than 6 persons are permitted to stay at the Villa during the rental period unless prior written permission has been obtained from the owners. The villa is reserved for the exclusive use of the Guests named on the Booking Form and no other persons are permitted to stay without prior written permission from the owners. 1.3 Arrival and Departure The villa will be available from 4.00pm on the day of arrival and must be vacated by 11.00am on the day of Departure. This is to allow the owners representatives to prepare the villa for the next Guests arrival. The Owners are not obliged to offer the villa before the time stated and the Guests are not entitled to remain after the departure time stated. The Owners reserve the right to make any deductions from the Security Deposit if this condition is not met. 2. Payment.2.1 Initial Non-returnable Deposit. A 20% deposit must accompany the signed Booking Form. Without this the Booking will not be confirmed .This Deposit is strictly non refundable except where laid out in section 3.2 of these Booking Conditions. 2.2 Balance of Payments The outstanding balance of Payment must be paid in full 8 weeks prior to the commencement of the rental period. The Owners reserve the right to cancel the booking where full payment has not been received 8 weeks prior to the commencement date. Any bookings made within 8 weeks of the commencement date require full payment with the Booking Form. 2.3 Security Deposit A Security Deposit is required for £200 to be paid with the balance of the rental payment. This will be required in case of expenses incurred by the Owners as a result of any breakages/ damage to the property or environs or for any inventory damage any excessive cleaning costs, TV film hire or any other expense incurred by the Owners accountable to the Guest. The sum reserved by this clause shall not limit the guests liability to the Owners. 3.0 Cancellations.If the Guest wishes to cancel a Booking, the Guest must inform the Owners in writing. All cancellations will be subject to a charge payable by the Guest as set out in the cancellation schedule below. 3.1 Cancellation Schedule. More than 10 weeks prior to the rental date - Deposit only. Between 8-10 weeks prior to the rental date -50% of rental charge. Less than 8 weeks prior to the rental date - 75% of rental charge. 3.2Cancellations by the Owners. In exceptional circumstances the Owners reserve the right to cancel the booking in whole or part without penalty. In such a case the Guest will receive all of the monies paid ,including the non-refundable deposit. Every effort will be made to find similar accommodation. 4.Guests Responsibility.4.1 The Guest agrees to take good care of the villa and behave in a responsible manner. The villa must be left in a clean and tidy condition, although a final clean is included in the charges, the Owners reserve the right to make deductions from the security deposit to cover any additional cleaning costs incurred if the Guest leaves the Villa in an unacceptable condition. 4.2 The Guest agrees not to act in any way which may cause offence or disturbance to residents in the neighbouring community. If in the opinion of the Owners or their selected representative it is thought that the Guest is causing a disturbance to residents in neighbouring properties, the Owner has the right to Terminate the Booking without notice or compensation or refund of any monies paid. 4.3 The Guest must report any defects to the property or environs ,or any breakdown in any equipment or appliance to the Owners representatives at the earliest opportunity. 4.4 In the case for repair or maintenance, the Owners representatives have the right to enter the Villa either indoor or Outdoor accompanied by professional workmen upon giving advance notice to the Guest. 5.Insurance.5.1 The Owners strongly advise that the Guest arranges adequate Insurance Cover( including cancellation cover ) and has cover for all the Guests listed on the Booking Form, their belongings ,public liability and adequate health insurance for the US as these are not covered by the Owners insurance. 5.2 The Owners are not responsible for any deaths, injuries, illness, accidents, including motor vehicles, to any Guests however caused. 6.Owners Liability Disclaimer.The Owner shall not be liable for the following:- 6.1 Force Majeure -Any loss, damage or injury caused or suffered by the Guest which is the result of weather conditions, riot, civil or military unrest. War, strikes, fire, natural disasters, building work or any other eventuality which is beyond the control of the Owner. Any additional expense incurred by the Guest as a result of such conditions shall be the responsibility of the Guest and as such shall not be reimbursed, nor will any services lost thereby be recoverable. 6.2 Any loss, damage or
inconvenience caused or suffered by the Guest if Cinnamon Villa
shall be destroyed or substantially damaged before the commencement
of the Booking Period. In any such event, the Owner shall, within 7
days of notification to the Guest, refund to the Guest all sums
previously paid in respect of the Booking Period, including the
initial non-returnable Deposit. 7. JURISDICTION.In the unlikely event of any dispute, the competent jurisdiction shall be the court of Florida. A reservation implies the Guest's knowledge and acceptance without reserve or exception of the Booking Policy here set forth. If any of the conditions of the contract were or should become invalid, or if there should occur any omission, the validity of the remaining conditions will not be subject to litigation.
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Cinnamon Villa. |